I. INTRODUCTION

1. Introduction

1.1 These Terms and Conditions, including the Terms of Use, represent the entire agreement regarding its subject matter between us, SKS 365 Malta LTD (the “Company”) and you, and supersede any prior agreement, whether oral or in writing. References to “you” are references to any person using our website or any other service offered by us, including through a third party, or any customer registered in our website’s database.

1.2 The website planetwin365.com is operated by SKS 365 Malta LTD, a company registered in Malta and having its registered address at 266/1 Ta’Xbiex Seafront, Gzira, GZR 1020.

1.3 SKS 365 Malta LTD and its website planetwin365.com are operated under the Malta Remote Gaming License no MGA/CL2/641/2011 issued on the 9th of August 2011 by the Malta Gaming Authority (MGA) the regulatory authority responsible for gaming.

1.4 These Terms and Conditions are subject to the laws of Malta.

1.5 Effective date
These Terms and Conditions (version 1.0) are effective from March 1, 2016.

1.6 Changes to the Terms and Conditions
We reserve the right to change these Terms and Conditions from time to time for a number of reasons including, without limitation, for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. At any time, the then-current version of the Terms and Conditions is available for viewing on our Website. Where we wish to make changes to the Terms and Conditions, we will give you as much prior notice of such changes via email or via private message to your betting account before the coming into force of the updated Terms and Conditions. The updated terms and conditions will only be applicable to you once you re-accept them. If any modification is unacceptable to you, you should not continue to use our website.

1.7 Betting could be illegal in the jurisdiction where you are while visiting or using the website. The use or simply the access to any or all the products offered on our website could constitute an offense. You are responsible for determining whether your accessing the website is compliant with applicable laws in your jurisdiction and we are not liable for any breach of any local, national, federal, state or other laws that may occur as a result of you using the services available on our website.

1.8 We support responsible betting, and we invite you to read about it here. If you think you need a break from betting, or you want to exclude yourself permanently, please contact us and we will disable your betting account for a specific or unlimited period of time. We will do our best to help you, but we shall not be liable, if you continue using our website with the intention of avoiding the measures in place.

1.9 We use only defined and audited rules – codes – odds – algorithms.

II. CUSTOMER

1. Terms

1.1 Only persons aged 18 years or older are allowed to open an account and access our services. Since in certain countries the minimum age could be different according to local laws, you have to be over the age of legal majority as that term is legally defined in your Jurisdiction. We reserve the right to ask for proof of age from any customer at any time, and any account can be suspended or closed at any time in case the documentation is not sent in time or is considered unsatisfactory.

1.2 Our Employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the games available on our website.

2. Application

2.1 It is your responsibility to ensure that all personal details (i.e. your name, address, contact email or contact number) are correct at the moment of registering an account. You have to keep up to date all personal information. You guarantee that you are the rightful owner of the money deposited at any time in your account. In case the account information registered in our database is not correct, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

2.2 To verify your identity, we reserve the right to request satisfactory proof of identity, such as, but not limited to, a copy of a valid passport, ID or driving license and satisfactory proof of address, such as a utility bill or bank reference letter. In order to be accepted as a customer on our website, a valid proof of residence shouldn’t be older than 3 months. Failure to supply such documentation may result in our refusal to open, or in the suspension or closure of, your account.

2.3 You may open only one account. In addition, you are prohibited to open another account, if your primary account has been suspended or closed. In case we should have reasonable grounds to believe that you have opened a second account, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

2.4 You can’t register an account for anyone else except yourself. It is also forbidden to create an account using one or more personal details that belong to anyone else. In case we should notice that the information associated with a certain client account are not those of the account holder, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

2.5 Taxes on winnings, if any, on any prize is your sole responsibility.

2.6 You are not required to participate in the games offered on our website and such participation, if elected by you, is at your sole option, discretion and risk.

2.7 You are prohibited to sell, transfer and/or acquire accounts to/from other players. You are also prohibited from transferring funds to other players’ accounts.

2.8 It is your responsibility to ensure that playing on the website is legal in your jurisdiction.

2.9 We reserve the right to refuse opening an account or closing an account, however any contractual obligations taken will be honored.

3. Account Setup

3.1 In order to open an account with us, you are required to choose your own username and password, and provide us with your personal details. You are solely responsible for keeping the username and password secret and confidential and for preventing unauthorized access to your account. All bets and all activities on our website conducted from your account will be regarded as valid, even if your account has been comprised through no fault of our own and, accordingly, you may not have personally approved or authorized such bets or activities. We won’t accept any complaint or any liability regarding any activity registered on your account, except for proven technical malfunctions attributable to us.

3.2 It is your responsibility to keep your account information and personal details up to date. If you need to change any of your details after the account has been opened, you must contact us and follow our instructions. If we have reasonable grounds to believe that the account information registered in our database is not correct and up-to-date and that a breach of these Terms and Conditions or applicable law may have occurred, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

3.3 If you want to close your account, please contact us. Your account can only be closed when all pending bets have been settled and the account balance equals 0.

3.4 If we have reasonable grounds to believe that your account has been used in a fraudulent manner, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

3.5 If we have reasonable grounds to believe that a series of bets containing the same selections has been placed by or for the account of the same individual or syndicate of individuals, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

3.6 In the even that we suspend or close your account, and your account balance shall be negative (i.e. in case of chargebacks or errors), we reserve the right to keep the account suspended or closed, respectively, until the relevant amount owed to us has been paid in full.

3.7 You may set financial limits on wagers and losses, on session time and also request to be self-excluded for a definite or indefinite period of time, by using the available options in your account. In the event you wish to reduce a limit, such a reduction will be applicable after 7 days cooling off period. Any request to increase a limit will have effect immediately on receipt.

4. Deposits

4.1 In order to place a bet or to conduct any other gaming activity on our website, you must deposit monies into your account. For further details on deposit and withdrawal procedures and systems, please visit the “Deposit/withdrawal page” by clicking here.

4.2 You may only deposit funds into your website account from a bank account, of which you are the account holder. Otherwise, we reserve the right to treat any deposit into the account as invalid, and any winnings arising from such deposit as void, pending the satisfactory completion of all relevant checks.

4.3 You should only deposit money in your account for purposes of placing bets in your own name and for your own account, or to use at least one of our services. We reserve the right to suspend or close your account, if we have reasonable grounds to believe that you have deposited money without any intention to place bets/wagers. In appropriate circumstances, we may also report this to relevant authorities in compliance with applicable law.

4.4 You agree not to make any charge-backs, reversals or otherwise cancel any deposits into your account, and in any such event to compensate us for any damages, including but not limited to bank charges, incurred as a result of such charge-back, reversal or other cancellation.

4.5 It is your responsibility to inform us without delay in case funds have been credited to your account by mistake. You will be liable for any negligible or willful use of funds wrongly credited to your account.

4.6 Once the account has been opened, it is not possible to change its nominal currency. Certain third parties may use a different currency, and in order to use their services, you shall use a cashier. We update the exchange rate on our website every 24 hours, at midnight CET. In case we should notice any suspicious activity relating to currency exchanges by use of our website, including relating to money laundering or wire fraud, we reserve the right to cancel any open bets, suspend or close the account and block all payments, pending the outcome of any customary investigation and determination of damages that may have incurred. In addition, we reserve the right to withhold any funds then deposited in your account to recover any damages that may have been incurred as a result of a violation of this rule.

4.7 If no transaction is recorded for 30 months, the account will be considered as Dormant. If planetwin365.com staff is not able to trace you once the account becomes a dormant account, in spite of all possible searches to find you, the money deposited in the player’s account will be transferred to the Malta Gaming Authority (MGA). Funds in inactive accounts will be made available immediately once the inactive account is activated again. You may be entitled to refund of the inactive account fee in accordance with the Inactive Accounts Directive issued by the Malta Gaming Authority.

4.8 It is unlawful to deposit funds from ill-gotten means.

5. Withdrawals

5.1 Provided that you have complied with the terms of use of the website, you can withdraw funds from your account in accordance with the procedures outlined in this Section 5.

5.2 Wherever possible, withdrawal request shall be processed via the same method and to the same account used for deposit. Withdrawal payments can only be made to the registered account holder.

5.3 Prior to receiving a withdrawal, user accounts are subjected to security checks and customary audit procedures to prevent possible fraudulent actions.

5.4 If we have reasonable grounds to believe that you have violated these Terms and Conditions, including but not limited to the illegal claiming of bonuses, we have the right to retroactively cancel affected bets, and to reclaim bonuses or corresponding winnings.

5.5 On the occasion of the first withdrawal request made through one of the available payment methods on the website, you are obliged to provide us with a copy of your valid ID document, i.e., both sides of an identity card, passport or driving license. We may also ask for a bank statement, utility bill, a copy of any credit card used on our website or additional documents to protect client security.

5.6 If you haven’t placed bets in an amount at least equal to the value of the amount deposited by you in your account prior to requesting a withdrawal, we reserve the right to make a charge to the customer’s account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly.

5.7 You should not treat us as a financial institution, and you should not expect any interests on your deposits.

6. Placing Bets

6.1 Only bets sent through the website or through other media approved by the Bookmaker are valid. Bets can’t be processed by phone, by mail, or through any other media not approved by the Bookmaker.

6.2 You can only place bets in an amount equal to or lower than the amount credited to your betting account. In case, for any reason, a bet is registered when there are insufficient funds in the account, the exceeding part will be canceled and the money won will be reduced.

6.3 A bet is valid only confirmed within the meaning of these Terms and Conditions. In the event that you are unsure whether a bet has been confirmed, it is your responsibility to check the bet list in your account or to contact us, prior to placing the same bet again. Bets that you have proposed cannot be cancelled unilaterally by you. It is therefore your responsibility to ensure that all details of the bets proposed by you are correct. Please always check our Sport Rules, and our “Bet Types” section, before placing a bet. We won’t accept any liability if you place a bet when you don’t fully understand any of the terms involved, how the game is operated or how the bet is settled.

6.4 We reserve the right to manually confirm or reject any proposed bet. An amount equal to the proposed bet is debited from your account as soon as the bet is proposed. If we choose to reject the proposed bet in part or in its entirety, the corresponding amount will be promptly credited to your account. If we choose to reject the proposed bet in part, we will offer to you the possibility to enter into the bet for only part of the amount proposed by you. In this case, the final confirmation of the bet regarding the partial amount proposed by us is your responsibility.

6.5 We reserve the right to limit the maximum potential winning for each bet or combination “inside” a bet. If the bet proposed by you would exceed the limit and, accordingly, by applying the limit imposed by us would effectively lower the odd applicable to the bet, we will warn you and will ask you to confirm the proposed bet prior to confirmation. If you confirm the proposed bet you will be deemed to have accepted the limit on the winnings. The potential winnings of a bet are always shown in the bet details on the website prior to a bet being placed.

6.6 In case of suspicion of fraud or suspicion on match fixing, we reserve the right to terminate an event.

6.7 The minimum stake per bet is 0,50€, and the maximum potential winning that a bet can return is 100.000€. A message on the betslip, before placing the bet, will alert the client in case the bet won’t meet this criteria.

6.8 The maximum net winnings of each client in a seven day-period is a net amount of two million euros or its equivalent in another currency. For purposes of the preceding sentence, the term “net winnings” means the total amount won less the total amount staked. Accordingly, for example, a client betting EUR 500,000 in a seven day-period is entitled to win up to EUR 2,500,000 in gross winnings, resulting in net winnings of EUR 2,000,000. The seven day-period is determined by reference to the placing, rather than the settling, of the bets.

7. Settlement of the Bets

7.1 All bet settlements are processed at the end of the event. In case of antepost selections, the bets will be settled after the end of the competition/round/phase, to which they relate. In case of bets on live betting events, settlement of the bets could start while the match is still in progress.

7.2 All events offered by the Bookmaker are subject to time/date changes. The deadline for proposing a bet (except for livebetting) is the official start of the event. In case a bet was proposed after the start of an event, it will be considered void. In case of multiple bets, the bet will be settled with respect to the valid selections.

7.3 In case of a betting event that is postponed or interrupted, such event will be considered valid, if it is completed by the end of the following day, local time. If the betting event did not take place within the relevant time frame or at the listed venue, or if a competitor, team or participant does not take part in the betting event, the bet is considered void. A betting event that is interrupted for any reason (even in the last minute), and not continued and finished within the relevant time frame, is considered void. If a soccer match, or any other betting event for which extra time is not valid for the outcome of the bet, is interrupted during extra time the bets relating to regular time will stand. When a betting event is void, the sign in the list of results will be V-V with odds equal to 1. This rule is subject to any more particular rules relating to specific sporting events set forth in the Sport Rules.

7.4 The result for the settlement of the bets is always the one obtained on the field. Subsequent decisions by any competent authorities won’t be taken in consideration.

7.5 A team/player displayed on the left side is considered to be the home team/player and the one displayed to the right is considered to be playing away. If a match is being played at a neutral venue, the (n) sign or the name of the venue will be displayed (except for live betting and friendly matches), and the left/right side of displaying the teams/players will be irrelevant. If a home team, for whatever reason (for example preservation of a playing surface or supporter stands not big enough) chooses to play its match on some venue other than their official one, they will be still considered as the home team and no ‘n’ sign will be necessary. In case of an error on our website regarding the place where a match is being played (for example, if the sign (n) is shown in a match which is not played on a neutral field, or if that sign is omitted in a match played on a neutral field), all bets will be considered void. If the error is established after payment of the bet, the Company obtains the right to withdraw any potential winnings gained due to an error during the payment of the bet.

7.6 In case of equal position/result of two or more competitors, the applied odds will be the odds of acceptance divided by the number of competitors that share the same result. If, for example, two competitors with the odds of 2.80 and 1.90 share the same result (both are declared winners) the payout odds will be: 1.4 (2.80:2) and 0.95 (1.90:2).

7.7 In case of Antepost selections, and more in generals in all sport and non-sport events where the winner needs to be choosen between a list of participants, in case one or more members are not able to take part to the event for any reason, and at least one of them has odds for winning the event equal or under 5, we reserve the right to declare all bets regarding the winner (and linked markets) void.​​

7.8 In case of irregularities impacting upon the outcome of a betting event (e.g. team playing with youth squad because of strike/protest/illness etc.) we reserve the right to declare the whole betting event void even after its termination.

7.9 Notwithstanding what stated in these terms & conditions, we reserve the right to cancel any of the accepted bets before the start of the first betting event for any other reason. In such cases a communication informing the client of the cancellation of the bet will be sent to the client’s registered email address or a private message will be sent to the user’s betting account. In any of these events, the decision of the bookmaker is final.

8.Errors

8.1 In case of obvious errors on odds/spreads/handicaps/totals, we reserve the right to cancel any bets containing the wrong values even after the event has started. In case of multiple bets, the bet will be settled on the remaining selections.

8.2 Incorrect fixture: where the wrong player or team is quoted within a fixture name, all bets will be deemed void, except if we decide that the incorrect information did not make any difference for the settlement of the bet.

8.3 In case multiple bets on selections where the outcome of one can be considered to impact or to depend on the outcome of the other are accepted in error (i.e. a team to win a competition and to win a single match inside that competition), such selections will be deemed void, and the bet will be settled upon the remaining selections (if any available).

9.Promotions

9.1 We reserve the right to offer any or all promotions to specific groups of customers only and, correspondingly, to exclude any customer groups from such promotions, at any time without any prior notice.

9.2 We reserve the right to change the rules and the terms and conditions of any promotion at any time. It’s responsibility of the client to check periodically changes or integrations in the promotion page. We also reserve the right to cancel any promotion at any time without any prior notice.

9.3 Our employees, their relatives and any persons collaborating with any such person are not allowed to participate in any promotion.

III. BOOKMAKER

1. Bookmaker Liability

1.1 It is our obligation to pay out winnings in accordance with these Terms and Conditions.

1.2 We accept no liability for amounts lost by you in placing and losing bets on our website, the placing of bets being the core of the contract entered into between you and us.

1.3 We accept no liability for damages or losses arising from or in connection with the malfunctioning of the website or any of it’s components, structures, equipment, software or its content including the loss of data or the delay in transmissions caused by using an Internet service provider or a browser or other software over which the bookmaker has no control (delays or interruptions in operation or transmission, loss or corruption of data), except where we have breached our obligations willfully or with gross negligence. Should any malfunctioning occur, we reserve the right to cancel, postpone or suspend pending services without accepting any liability for losses or damages resulting from this action directly at any time, except as provided herein.

1.4 We do not assume liability for;

a. errors on the site or services that are the result of incomplete or wrong information that a client or a third party provided;
b. the unauthorized use or interception of information prior to reaching the website;
c. the unauthorized use of or unauthorized access to data in conjunction with your actions or your engagements with the site that are processed by us, unless such use or such access is the result of gross negligence or willful conduct on our part.

1.5 We cannot in any circumstance be held liable for the accuracy of data, the content, information, components or any other information or material published on or through the website, including any kind of information published by third parties or our partners, except for our own gross negligence or willful misconduct.

1.6 We cannot in any circumstance be held liable for your:

a. entry, use, or reuse of the Web site;
b. use of any materials at the Web site;
c. participation in the game or acceptance of any prize.

1.7 We do not assume any liability for the services provided by your financial institution, bank or card services used by you.

1.8 You shall hold SKS365 Malta LTD, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of:

a. errors that are the results of incomplete or wrong information provided by you;
b. services provided by your financial institution, bank or card services used by you;
c. your entry and use of the website;
d. your participation in the game or acceptance of any prize.

1.9 If any term, provision, covenant or condition hereof, or the application thereof to either party or any circumstance, is held to be unenforceable, invalid or illegal (in whole or in part) for any reason (in any relevant jurisdiction), the remaining terms, provisions, covenants and conditions hereof, modified by the deletion of the unenforceable, invalid or illegal portion (in any relevant jurisdiction), will continue in full force and effect, and such unenforceability, invalidity, or illegality will not otherwise affect the enforceability, validity or legality of the remaining terms, provisions, covenants and conditions hereof, so long as these Terms and Conditions as so modified continue to express, without material change, the original intentions of the parties as to the subject matter hereof and the deletion of such portion hereof will not substantially impair the respective expectations or reciprocal obligations of the parties or the practical realization of the benefits that would otherwise be conferred upon the parties.

2. Discretionary Rights

2.1 We reserve the right to suspend or postpone one or all markets of a specific event until further notice or permanently at our sole discretion and without giving any prior notice to you. You cannot derive any rights or claims against us in the event of such suspension.

2.2 The Bookmaker has the right to amend, withdraw or revoke any, one or all of its services and or third party services at any time until further notice or permanently at its sole discretion and without giving any prior notice to the user (this may include altering prices, features, functions and other characteristics involving bets, games or any other services offered through the website). In any such case, all unconfirmed bets will be deemed to have been rejected.

2.3 We may choose to acquire or engage in any new or alternative third party service provider’s solutions or services at our own discretion, without prior notice to you. Any applicable terms shall be published and made available to you, and you warrant to have read and accepted these terms before registering or engaging with any third party services offered through the website.

3.Intellectual Property Rights

3.1 All Rights Reserved: Our name, logo, related trademarks, service marks and any other intellectual property resulting form the provision of services to you by us, are owned by us and are registered and/or used in many countries. All other trademarks, service marks, and trade name references on this site are the property of their respective owners. Any use, copying, or reproduction of the bookmaker’s trademarks or logos contained in this site, without prior written permission by us, is strictly prohibited.

3.2 The website and the Online Services Products must be used only for the purposes permitted by these Terms and Conditions or as described on the website.

3.3 You are entitled to display and save a copy of the pages of the website for personal use. Without our express written approval, you are not entitled to duplicate, publish or modify the Website, its Online Services Products or parts thereof, or to create derivative works from the same, to participate in their assignment or sale, to publish them in the World Wide Web or use them in any other form for any public or commercial purpose.

3.4 You are not entitled to use a robot, spider, scraper or any other automated program to access the website or any products offered through it, and/or remove or modify information related to copyrights and trademarks or proprietary information published on the website (or printed pages of the Website).

4.Complaints, applicable law, jurisdiction

4.1 Should you not be satisfied with our services, any complaints shall be made by using the contact form provided at the website http://sks365.com/contact-us/. You hereby acknowledge, agree and consent that any and all communications with our customer service team may be in electronic form only. You further acknowledge, agree and consent that all notices, disclosures or any other communications that we may provide to you may be in electronic form only. We undertake any efforts to process your request as quickly, accurately and efficiently as possible.

4.2. If you are not satisfied with the feedback provided, you can forward your compliant to the Malta Gaming Authority (MGA) by email on support.mga@mga.org.mt or by phone on +356 2546 9000.

Address: Malta Gaming Authority
Building SCM 02-03, Level 4,
SmartCity Malta, Ricasoli SCM1001, Malta

4.3. Except as otherwise provided by mandatory law, Maltese law applies, with the exception of its conflict-of-law rules.

4.4 For actions by and against clients, the courts at your domicile, regular place of abode or place of employment or, at our choosing, the courts of Malta, shall have jurisdiction.

4.5 Special Notice to Citizens of the USA:
We cannot accept financial transactions from citizens of the USA.

4.6 Special Notice to Citizens of the Netherlands Antilles, British Virgin Islands and Spain:
We regretfully are not able to accept registrations from the citizens of your country. Please do not attempt to deposit funds at planetwin365.com All first time deposits are individually verified by our staff and any accounts found to have been opened by citizens of the countries listed will be closed immediately.

5.Money Laundering

5.1 We carry out our activities as a bookmaker in accordance with guidelines covering the laundering of monies acquired through illegal means and the prevention of funding of terrorism as prescribed in Directives 2005/60/CE and 2006/70/CE.
In accordance with these Directives the Company declares to use a number of procedures designed to detect and prevent Money Laundering and the Funding of Terrorism, these will include to:

a. maintain an active relationship with Forces of Law and Order;
b. report to the relevant authorities any suspicious or fraudulent activity on the account;
c. keep a record of certain documents;
d. maintain a high level of internal security checks;
e. carry out a correct and consistent assessment of risk for every operation, financial or otherwise;
f. do everything in its powers to properly register and identify each user / bettor through recognized KYC (Know Your Client) practices;
g. maintain the security and traceability of all financial transactions.

5.2 In order to properly verify our users / bettors and carry out the proper KYC procedures we will:

a. identify the user at the point of registration and for every money payment which is made by the user / bettor;
b. verify the identity of the user / bettor based on documents, data and information provided by the same user / bettor or from a reliable independent source;
c. keep a record of the operations carried out by the user / bettor;
d. continue to monitor user / bettor activities and details whilst the betting account is active and during the course of any professional relationship.

5.3 For single or cumulative withdrawals of over €2330 your identity will be re-verified.

5.4 Suspicious transactions or activity will be reported to applicable authorities.

5.5 We are obliged to report to the relevant authorities any suspicious or fraudulent activity on the account.

5.6 All such reporting will be done in accordance with applicable law and will be respect the privacy of any individual who brings some suspected fraudulent activity to our attention.

5.7 An account which is suspected of some fraudulent activity will be disabled and will remain disabled until the end of investigation by the relevant authorities.

6.Privacy

6.1 We adhere to the Data Protection Act, other relevant regulations, legal notices and/or similar rules in Europe, taking account of the Data Protection Directive (EC Directive 95/46/EC) and the Electronic Communications Privacy Directive (EC Directive/2002/58/EC).

6.2. We take the security and confidentiality of Account Holders’ personal data seriously and shall endeavor to ensure that such data is not disclosed at any time to any third party without the Account Holder’s prior explicit consent.

6.3 All the aforementioned is in place in order to assure our Account Holders that at all times personal data is:

a. processed in accordance with the rights of the Account Holder concerned;
b. processed fairly and lawfully;
c. obtained only for a specific and lawful purpose;
d. adequate, relevant and not excessive to its purpose;
e. accurate and updated;
f. kept in a secure manner;
g. not kept longer than is necessary for its purpose;
h. not transferred to jurisdictions not adhering to the aforementioned Directives;
i. utilized for marketing purposes based on the so called opt-in principle.

6.4. The only time that we may disclose personal data is when ordered to do so by a decision deriving from the Governing Law and/or in the event of an Account Holder being directly and/or indirectly involved in crime that involves a planetwin365 account.

6.5 By opening an account with us, Account Holder consents that we use his personal data for the following purposes:

a. Performance of SKS365 Malta LTD;
b. SKS365 Malta LTD’s own internal marketing and promotion of its activities;
c. Any other process related to SKS365 Malta LTD main activity.

6.6 All our employees are required to comply with the terms of this Privacy Policy. This Privacy Policy provides that employees are obliged to keep your information strictly confidential. This obligation continues once an employee has left our company.

6.7 The Account Holder can write us at any time to obtain a copy of his information and to have any inaccuracies corrected. Where appropriate, the Account Holder may have his personal information erased, rectified, amended or completed.

6.8 In order to make Your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, THE COMPANY collects a small piece of information sent from Your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the Websites. You hereby give your consent for the collection of cookies.

7.General Provisions

7.1 In case of any inconsistency between these Terms and Conditions, and what is set forth in other parts of the website, these Terms and Conditions shall prevail, except as otherwise provided herein.

7.2 In case of any inconsistencies between versions of these Terms and Conditions in different languages, the English version shall prevail.

IV. THIRD PARTIES

1.Third Party Providers

1.1 Registering an account with the bookmaker you accept that parts of our offers and services are hosted by third party websites or may be hosted by third parties in the future.

1.2 Specific Terms & Conditions may apply for Games/Softwares/Pages/Content and solutions hosted by third parties and it’s responsibility of the client to check them before engaging. Client cannot derive any rights against us from mistakes or inaccuracies offered through the website by third parties, except where we have breached our own obligations willfully or with gross negligence.

1.3 Employees connected to third parties are not allowed to engage themselves in any of the services offered through the website.